An Update on The Coronavirus (COVID-19) Situation
Updated May 19, 2020
The Venetian Resort, which includes The Venetian, The Palazzo, and Venezia towers, temporarily suspended all resort operations on Thursday, March 19. In accordance with the Nevada Governor’s order for a statewide closure of all non-essential services, this includes the closure of casinos, restaurants, bars and retail stores.
The Venetian Resort will now take reservations for arrivals beginning June 1, when we anticipate opening our doors to the public. As we look to open in phases, The Venetian tower will be the first available, and The Palazzo tower will follow at a later date. Upon opening, our guests can expect the amenities of a luxury Las Vegas resort including: a full service casino, more than a dozen restaurants, our fully renovated Venetian pool and multiple retail outlets. See the full list here.
The health and safety of our guests and Team Members is our top priority, and we continue to adhere to guidance provided by federal, state and local authorities including the Southern Nevada Health District, Centers For Disease Control and Prevention and the Nevada Gaming Control Board.
In light of the COVID-19 situation, we have launched Venetian Clean, our commitment to more than 800 separate initiatives to enhance safety and minimize risk for our visitors and Team Members. Additionally, as we prepare for opening, we will be performing COVID-19 testing on all Venetian team members to ensure our workforce is ready to serve. Click here for more information on Venetian Clean.
Our Call Center is now open daily from 6 a.m. to 10 p.m. PDT. You may also contact us at [email protected] and we will get back with you within 24 hours.
We recognize that many guests are seeking to modify their travel plans during this uncertain time. In order to provide you as much flexibility as possible, we are adjusting our cancelation policy to requiring only 24 hours notice prior to arrival for cancellation of stays through July 31, 2020.
Our Team Members look forward to welcoming you back.
Be well and see you soon.